Privacy Policy
1. About Us
Pannello Ltd (Company Number: 17175539) is a UK registered company located at:
321 Penarth Road
Cardiff
Wales
CF11 8TT
For privacy enquiries, contact: sales@mypannello.co.uk
2. What Data We Collect
When you submit an enquiry through our contact form, we collect:
- Full name
- Company name
- Email address
- Phone number
- Business address
- Postcode
- Business type
- Estimated monthly usage
We use Google Tag Manager to load analytics tags, but only if you accept them. Nothing is requested from Google and no analytics cookies are set unless you choose “Accept” on the cookie banner. If you choose “Reject”, or ignore the banner, no analytics cookies are set at all. You can change your choice at any time using the “Cookie settings” link in the footer, and you can also block or delete cookies through your browser settings.
3. How We Use Your Data
We use the information you provide to:
- Respond to your enquiry
- Contact you about becoming a Pannello stockist
- Send relevant product and service information
Your data is sent via email to our sales team and is used solely for these purposes.
4. Legal Basis
We process your data based on your consent when you submit the enquiry form. You have the right to withdraw this consent at any time.
5. Data Storage and Security
- Where: Data is stored in Microsoft 365 (O365) email
- Who has access: Only our sales team
- How long: We keep your data for as long as necessary to respond to your enquiry
- Security: Data is transmitted over encrypted HTTPS connections
6. Your Rights
Under UK data protection law, you have the right to:
- Access: Request a copy of the data we hold about you
- Correction: Ask us to correct inaccurate data
- Deletion: Request that we delete your data
- Withdraw consent: Stop us processing your data at any time
To exercise any of these rights, contact us at sales@mypannello.co.uk
7. Third Parties
We do not share your data with any third parties. Your information is only used by our sales team to respond to your enquiry.
8. International Transfers
Your data is stored and processed within the UK and EU only.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes via email.
10. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact:
Pannello Ltd
Email: sales@mypannello.co.uk
Phone: 03333 606 765
Address: 321 Penarth Road, Cardiff, Wales, CF11 8TT